Carrollton Complete Automotive

Message: Great staff, Kim is the best! Communication was great. They didn’t just make a bunch of repairs and give me a bill, they kept me in the loop. I went in thinking I needed a whole new transmission for my car. They took the time to find out every little issue I had with the car via diagnostic check. Turns out, I had a couple minor issues nothing major. With the budget I had to replace the transmission, I was able to get several other repairs I needed and now my car runs like new. Would highly recommend this mechanic to friends and family. Got the job done quickly and without hassle. I wish I could give more than 5 stars! Thank you Carrollton complete auto care!

Message: Brought my Kia Sportage in because burning oil. Eric was able to bring up a Kia Service Bulletin detailing that particular problem. Since the SUV is still under warranty, he advised bringing to the dealer and they should fix it at no charge. He even printed the Service Bulletin for me. It's too bad I could only give (5) stars.

Message: Dustin did an amazing job from start to finish to help me feel valued as a customer. Although I knew what the problem was with my starter, a buddy of mine and I couldn't reach it. Time was not on our side so I called this business after reading previous reviews.. I walked Dustin through the components we took off to try and access the starter to help him update his mechanic. After confirming our suspicions, Dustin walked me through the findings of the initial assessment of the vehicle. He did not nickel and dime me, he broke down all the findings, worked with me to tackle the pressing issues so that I could get my car back. He even told me they didn't want to rush the work as it still needed to be looked over with their Quality Control team.. Once everything was said and done, I was charged very fair, treated very well and looking forward to giving this place more of my business. Thank you ALL for taking care of us!

Message: I’ve been bringing my car here for a few years now. The service writers are friendly and knowledgeable. I’ve always been satisfied with their work. However, their prices have gone way up. I’m talking over $200 to replace spark plugs and they just quoted me $140 to replace the coolant in my car. Not flush the radiator, just drain and fill. I can no longer afford to take my car here.

Message: This is the third time I have used Carrollton Complete Automotive and I must say I have been more than pleased with each visit. They identified the issues (vacuum leak on my 4wd), water pump leak and made all the repairs promptly and correctly. Their prices were more than fair and their professionalism and level of communication was far above anyone else I have used in the past. Special thanks to Eric Doriot for being a good consultant and not a salesman. I have a few deferred repairs that I will be returning to CCA to have completed in the near future. Thanks again for the excellent customer service and quality work.. Charles Steele.

Message: I enjoyed my experience bringing my car here. Yes, I could have probably paid less somewhere else, but they are thorough, professional, and do good work. Worth it for a reliable and reputable option.