Dealer Alternative
Company Name: Dealer Alternative
Status: Active
State: Texas
Post: 76107-1331
County: Tarrant
City: Fort Worth
Address: 2701 White Settlement Road
Phone: (817)870-5096
Fax: (817)878-2816
Email: unknown
Contact Owner: Steven Metcalf
Web site: http://www.dealer-alternative.com
SIC code: 7538 Industry group: Auto repair services & parking, Business category: General automotive repair shops
Employees: 7
Gross Annual Sales (Revenue): 910800
Overall: Dealer Alternative is a business categorized under general automotive repair shops, which is part of the larger category auto repair services & parking. Dealer Alternative is located at the address 2701 White Settlement Road in Fort Worth, Texas 76107-1331. The Owner is Steven Metcalf who can be contacted at (817)870-5096.
Description: Auto Repair, General Automotive Repair Shops
Working hours: Mon: 07:30 am - 05:30 pm, Tue: 07:30 am - 05:30 pm, Wed: 07:30 am - 05:30 pm, Thu: 07:30 am - 05:30 pm, Fri: 07:30 am - 05:30 pm, Sat: Closed, Sun: Closed
Tags:
- Auto repair shop
In summary:
- Service was completed as promised for the price quoted.
- I stop people at the Gas Station and hand out Coupons and Brag about this place.
- Excellent customer service, super friendly, I wish I could give 100 stars!
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Review/Comment
Name: J.F.
Message: I just wanted to say that the entire team at Dealer Alternative were a class act. I had a 2015 Acura MDX that needed some things looked at and they were quick and efficient at getting my concerns taken care of! It’s like having a brand new car again! Hats off to everyone there. I would definitely recommend this place for anything you need done with your Honda or Acura. The price was fantastic too for what was done to my car!
Name: L.C.
Message: Ahhh, this is the place. Fort Worth is devoid of convenient Honda Dealerships especially if you live in Monticello, the hip 7th Street/Foundry District, Lion's Den, or Crestwood. I had a disastrous experience with Honda of Fort Worth and bailed right as my latest new Honda was coming off warranty. Dealer Alternative is staffed with knowledgeable Honda mechanics, friendly people who will talk with you, and they are not only interested in gaining my business but also my trust. I had a great 30 year relationship with the Mechanics at my last dealership but when I moved away I was hoping to re-establish that with a new dealership in Fort Worth. It was not to be, and honestly - Dealer Alternative is 20 minutes closer to my house. They don't have a flashy taco bar, but Velvet Taco is just down the street, along with a half dozen other eateries and coffee joints. Best to call first, they are busy, but the oil change was first come first served and I was willing to leave the car there for the day. If you need it faster they'll work with you. Very worthy business and I hope will be a long association.
Name: K.
Message: Danny is my mechanic. He cares for my 03 Honda Pilot with 335, 000 miles. He knows more about this Honda than any mechanic I have ever known. This place is honest, prompt, caring. From a regular oil changes to a full engine rebuild - if you have a Honda, this is the only place to bring your car.
Name: S.F.
Message: These are good, honest people and they’re fairly priced. I trust them to take care of my TCU student. She has an 11-year-old CRV with low mileage and this is the only place I want her to go.
Name: D.J.
Message: This business is owned by guy named Steve. He and his employees spent almost one hour attempting to fix my ignition switch, unsuccessfully. Then, they put me in contact with a business close by that specializes in such matters and offered to take me there when my car was towed. All in all, you could not find a nicer, attentive group of people. So. If you have a Honda or Acura that needs attention, this is the best one-stop place to go. Simply a wonderful group of people.
Name: J.C.
Message: A big thank you to the people at Dealer Alternative. Called on a Monday with a car not running well that was going to bring my son home from college on Saturday. They said to bring it in and they would take a look.. that day! If they needed to order parts they wanted to get going on it. Diagnosed the problem and called me to let me know what it was and the solution. It was not as bad as I had feared and was fixed that day. One relieved parent. Such nice people to work with. I don't do reviews, but this one certainly deserved the effort. I highly recommend them!
Name: J.M.
Message: I had 2 separate issues with my 2005 Honda civic, a oil pan gasket and a timing belt replacement both were do perfessional ly and reasonable I was very taken by their work ethic.
Name: E.E.
Message: After spending almost two months trying to remedy an engine misfire myself, I took my Honda to Dealer Alternative on 20-January. Other than a misfire it needed some ball joints replaced. Two hours later I get some news, no compression in cylinder 1. They will adjust the lash to see if it has any effect.. 21-January I get the confirmation, no changes in cylinder 1 other cylinders pretty low as well. Would likely need a rebuild. Its going to be priceyyy. The engine lasted 280, 000+ miles, you could say I got my monies worth. I give up on the repairs and inform them i'll be by to pick up the car.. 22-January I have a change of heart, I talk to Tammy again who went over what to expect, my options and some recommendations.. 24-January I bring them a JDM engine to swap in.. 30-January work has already begun, I'm informed about a broken motor mount.. 03-February I pick up the broken engine and misc part, talk to Steve for a while about race cars, H22's and Type R's. Really cool guy.. 07-February the day finally arrives, I get to pick up the car. It feels new again, very pleased with all the work they put into it.. This was an extensive job, that required allot of parts. I'velooked high and low and cannot find a single thing out of place. I plan on driving this car for a very long time. I'm confident the work they did will be trouble free down the road.. Huge shout out to Tammy, thanks for always keeping me in the loop and being honest and friendly. Ya'll probably think i'm crazy for spending a small fortune on a 20 year old Prelude. I will surely be bringing my wifes TSX and my Prelude to ya'll in the future.